Customer Support When you buy a WaterBoss®, you become a part of the family. Like any good family, we’ll always be here for you. Whether you have a question, need a new owner’s manual or want to register your product, you’ve come to the right place.Find owner’s manuals here: Owner’s ManualsFind answers to common questions here: Frequently Asked QuestionsContact our toll free help line at 1.800.437.8993View the video below for basic troubleshooting instructionsContact us directly at:WaterBoss4343 S Hamilton RdGroveport, OH 43125Phone: 800-437-8993Fax: 614-836-9876